Terms & Conditions

WRST sells a DIY mechanical watch assembly kit. The product is delivered unassembled. The buyer assembles the watch following the supplied instructions and tutorial materials.

By placing an order you make a binding offer to purchase. The contract is formed when we send order confirmation. Payment is taken at checkout. Prices include VAT where applicable.

Kits are dispatched within 2 business days of your order. You receive a tracking number once your kit has shipped.

You have 14 days from the day you receive your kit to withdraw from your purchase, without giving a reason.

To withdraw, email help@wrst.store. You can use the model withdrawal form below, but you don't have to. Send the kit back within 14 days of telling us, to: WRST, Hagelingerweg 52, 2071 CK Santpoort-Noord, Netherlands.

Return shipping for a withdrawal is at your own cost. If your kit arrived damaged, incomplete or wrong, we cover return shipping and send you a prepaid label.

You may open the box and look at the kit, the same way you could in a shop. If you start assembling it or use it beyond that, you can still withdraw, but we may deduct the loss in value from your refund. A kit that has been (partly) assembled can usually no longer be sold as new, so this deduction can be up to the full price.

We refund the full amount you paid, including the original shipping costs, within 14 days of your withdrawal, using your original payment method. We may wait until we have received the kit back, or until you have shown that you sent it. No refund fee.

Model withdrawal form

To: WRST, Hagelingerweg 52, 2071 CK Santpoort-Noord, Netherlands, help@wrst.store
I hereby give notice that I withdraw from my contract for the sale of the following goods: ______
Ordered on: ______ / Received on: ______
Name: ______
Address: ______
Signature (only if this form is sent on paper): ______
Date: ______

WRST always complies with the applicable EU legislation on consumer guarantees.

What is covered

• Damage on arrival — any kit of which the parts or tools arrive damaged is fully covered.
• Missing components — we ship the missing part free of charge.
• Manufacturing defects — case, crystal, hands, crown, dial, tools.
• Defective movement — replacement movement free of charge.

What is not covered

• Damage caused during assembly due to user error (over-tightening, cracking the crystal, bending hands)
• Drops, impacts, shock or water damage to the assembled watch
• Normal wear and tear
• Damage from methods or tools not described in the WRST tutorials
• Damage from later modifications, repairs or disassembly

Important: WRST sells an assembly kit, not a finished watch. The warranty covers the components delivered — not assembly mistakes.

Statutory rights not affected

Nothing here limits your rights under EU consumer protection law. This policy adds to, and never replaces, your legal rights.

The kit is intended for users aged 16 and over, and must be assembled using only the tools and methods described in the official WRST instructions. If you are under 18, you confirm you have the consent of a parent or legal guardian to make this purchase. WRST is not responsible for damage caused by deviating from these instructions.

All content on wrst.store — text, images, designs and the WRST name and logo — is the property of WRST and may not be reproduced without written permission.

Nothing in these terms limits liability for death, personal injury, fraud, or any liability that cannot be limited under Dutch or EU law. For all other matters, our liability is limited to the price paid for the kit.

These terms are governed by Dutch law. The courts of the Netherlands have exclusive jurisdiction, without prejudice to your statutory consumer rights.